Whenever our customer(s) experience receiving the default item from Us in any purchase and for any reason, you may proceed to return your default item(s) to Us.
All return items must be returned as follows:
- UNUSED / NOT AFTER WEAR ITEM
Apart from that, the returned item condition must come along with ALL TAGS INTACT for Outlet Credit ONLY.
The returned item(s) must be posted to Us within 5 (FIVE) working days after receiving your order (both local and international).
* Shipping/postage cost will be borne by the customer and strictly will be non-exchangeable for cash (No Cash Refund).
However, customers are advised to notify us at firstname.lastname@example.org with all completed product details of the default item(s) for our fast action.
You may return the item(s) to:
5-3, Prima Biz Hub,
Jalan Tasik Prima 5/1,
Taman Tasik Prima,
Selangor Darul Ehsan
Sales Contact No.: 017 – 3576 936
ALL SALE item(s) are non-refundable, non-returnable and non-exchangeable.